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About US
SDSS™ Global empowers businesses to achieve unparalleled success with precision-tailored solutions that transcend industries and markets. Our expert team delivers strategic guidance and cutting-edge services designed to optimize operations, enhance customer engagement, and accelerate growth.
In a rapidly evolving business landscape, agility is key. SDSS™ Global provides adaptable, forward-thinking solutions that seamlessly navigate change—mitigating risks, unlocking new opportunities, and positioning your organization for sustained competitive advantage.
Tim Keefe
CEO, Founder, Entrepreneur, Author, Podcaster
Tim Keefe has been working in the Customer and Employee experience space for over 30 years. With corporate experience in Telecommunications (AT&T), Financial (Wells Fargo Bank) and High Technology (Adobe), he launched his first company in 2002, providing consulting and business services to clients globally.
In 2020, he relaunched his firm as Transform-CX Inc. This company now provides solutions for Customer and Employee Solutions across a wide range of industries and regions. Additionally, he co-authored the widely read business book; Stop Doing Stupid Stuff™. This book is the foundation for the consulting and business methodology that drives Tim and his team. SDSS or Stop Doing Stupid Stuff™ has launched a library of business and personal support content from Travel, CRM, Data Analytics, Softskills and Leadership.
In 2024 Tim founded SDSS Global LTD, an Irish corporation to enable accelerated growth and support across the globe. SDSS Global is a thought leadership and consulting firm that leads with the Stop Doing Stupid Stuff Methodology.
Additionally, Tim co-hosts a weekly podcast on related topics that has developed a growing audience in LinkedIn and Spotify.
At SDSS™ Global, we provide tailored, results-driven solutions that optimize operations, enhance customer experiences, and drive business growth. Our expertise spans multiple disciplines, ensuring organizations stay agile and competitive in an evolving marketplace.
✔ Strategic Consulting – High-level business advisory to drive growth and innovation
✔ SaaS Technology – Scalable digital solutions for operational efficiency
✔ Business Process Outsourcing (BPO) – Optimizing workflows and reducing costs
✔ Talent & Staffing Augmentation – Providing skilled professionals to scale business operations
✔ Customer Experience Solutions – Tailor-made strategies to enhance engagement and loyalty
✔ IT & Back-Office Services – Streamlined support for seamless operations
✔ Web & Digital Strategy – Enhancing online presence and customer interactions
✔ Administrative & Management Support – Expert solutions to strengthen business functions
✔ Customer-Facing Solutions – Innovative strategies to elevate brand experience
